Main Street vs. Wall Street:
Job Satisfaction Is Far Higher in Small Companies

Major New American Workforce Survey:

New York, NY - March 1, 2005 - Large companies (5,000+ employees) offer more of the benefits that small company (49 or fewer employees) employees say they want - yet small company employees are more satisfied and more engaged, according to a just-released, representative, nationwide survey of 7,718 American workers aged 18 and over.

"The finding that people want to be part of the solution, feel recognized, and have a stake in the outcome is overwhelmingly present in small firms," said Tamara Erickson, executive officer of The Concours Group. "These feelings simply do not manifest themselves at large organizations. Clearly, employees are willing to trade wages and more tangible benefits for more engagement and more satisfaction. It's not about the money and this debunks one of the great myths of the American workforce."

Small company employees are nearly twice as likely as their big company counterparts to describe themselves as "extremely satisfied" when it comes to work. Furthermore, small companies are more likely to employ women and workers who are 65+ years old than are big companies. Big companies employ relatively more 35 - 44 year olds. "The formula of new, better and richer traditional benefits that attract the best and the brightest clearly is not working," said Ken Dychtwald, Ph.D. of Age Wave. "Too many big companies are detached from their people, evolving over the years to a place today where money is substituted for shared values, communication, a common pride in the work. And workers are voting with their feet, giving up substantial benefits to go work at places - smaller places - where that exists. To attract the best, big companies need to change." Small company employees identify much more closely with the positive attributes of work than do large company employees:

Percent of Employees Who Agree With Statement

Small Company
Large Company
"I often feel energized"
"Inspires the best in me"

"I care about the fate of this organization"


"I'm willing to put forth more effort"


"Top management displays integrity and morality"

"I feel passionate about my job"

Such overwhelmingly positive sentiment towards one's employer likely cannot be attributed to a rich benefits package.

About Age Wave

Under the leadership of Founder Dr. Ken Dychtwald, Age Wave guides Fortune 500 companies and governments in product/service development for boomers and mature adults.

About The Concours Group

The Concours Group works with senior executives at more than 300 of the Global 1000 to master critical issues in management and to turn human capital and technological potential into business value.

About Harris Interactive

Harris Interactive Inc., the 15th largest and fastest-growing market research firm in the world, is a Rochester, N.Y.-based global research company that blends premier strategic consulting with innovative and efficient methods of investigation, analysis and application. Known for The Harris Poll and for pioneering Internet-based research methods, Harris Interactive conducts proprietary and public research to help its clients achieve clear, material and enduring results.

NOTE TO EDITORS: To obtain the full results of The New Employer/ Employee Equation or to schedule an interview with Ken Dychtwald, Tamara Erickson or Bob Morison, please contact Jim Prendergast at The Dilenschneider Group, 312/553-0700 ( ).


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